Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center integrated into our Web Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed at solving any common issue that you could possibly encounter, they are written by our support team of accomplished technicians.

  • Top quality support service

  • Educational Video Clips

  • If you would like to see how an action is done or how a problem is resolved, rather than just reading about it, check out our selection of educational video tutorials. They cover lots of different topics and will help you swiftly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 customer support service and come with a one–hour response guarantee. Our skillful technicians will be online night and day and will solve any issue that you may possibly come across within maximum 60 minutes after the trouble ticket submission. In most cases, a response will be given to you in less than twenty minutes.