Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is qualified to promptly take care of all our cloud hosting plans clients’ requests and assistance demands. Through our ticketing system, you will be able to post your request and a support staff representative will likely go back to to you in only max an hour. In fact, practice has revealed that the general resolution period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is delivered by a group of experienced specialists who’re able to answer to your issue quickly. You can easily contact the tech support staff by starting a support ticket from your Web Hosting Control Panel or by posting us an email message. On working days, you may also call us on the phone or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • katarisoft’s Control Panel features a wide–ranging practical knowledge base that is included in all parts. In each section, you will find a Help press button that will load for you a selection of step–by–step online classes on how to employ a specific element or execute a certain action. Furthermore, we have produced information training videos to help you get a better idea of the Control Panel’s interface.