Regardless of the fact that the hosting service supplied by the different companies is de facto the same, each provider has their own platform with its own tweaks and different ways to accomplish given procedures. That is the reason why, an extensive knowledge base would be incredibly useful both for people with little or no practical experience and for technically trained individuals who will at some point find out how certain operations are accomplished, but will waste precious time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users a lot of time and effort. The result is gladder clients, as they can easily find the information they are searching for, and substantially less work for the help desk support staff, because usually most of the inquiries and difficulties that customers have got are already enumerated in the knowledge base. If the articles themselves are competently written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting package from us, you’ll be provided with access to our extensive online help documentation where you will see information about virtually everything associated with our hosting packages. The topics vary from how to create an email address on your mobile phone, to how to accomplish various things using an .htaccess config file. The articles are written in an easy-to-comprehend manner and feature thorough guidelines on how to do a certain task within your Hepsia Control Panel. You can also find information that’s not directly associated with Hepsia, for example one that concerns apps on your personal computer. The full list of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a given section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to acquaint yourself with more or less everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans include thorough technical documentation where you will see information on all the features that our in-house built Hepsia Control Panel comes with, plus solutions to various questions and predicaments that you may bump into. All setup guides contain in-depth descriptions, which means that you won’t need to worry about omitting something in case you plan to export a database, for example. The troubleshooting articles cover a number of probable causes of given problems and the solution for each one of them, so in case you are unable to send emails although you have the right settings, for example, you can swiftly find out what the reason for this may be and correct the problem with two or three mouse clicks in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in each of its sections. If you desire to browse all help articles, you can use the Help menu, which is located in the top right-hand corner of the page.